Introduction We've all been there — those late-night ponderings or team meetings filled with "what if" questions. What if we had launched that campaign earlier? What if we had allocated more resources to
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Introduction Chatbots are far more than a passing fad in technology; they're dynamically reshaping how businesses interact with their customers. According to a Gartner report, an estimated 85% of customer interactions are expected to
The Paradigm Shift: Customer-Centricity as the New Norm In a business landscape where customers are inundated with options, standing out is crucial. Gone are the days when marketing was a one-way street. In